On-line Presentations

Success Network Dress for Success Workshop
http://lor.sccsc.edu/lorwp/?cat=126

DVDs/Videocassettes

The Art of Resolving Conflicts in the Workplace 
HD 42 .A78 1992. (38 min.)

Basics of Business Etiquette
HF 5389 .B37x 1997 (46 min.)

Business Ethics for the 21st Century
HF 5387 .B8715 2000 (17 min.)

Business Ethics on the Job
HF 5387 .B873 2003

Business Lunch
BJ 2038 .B8 1988 (27 min.)

Business Writing for Results Series
HF 5718.3  .B87 1996
    Make Your Words Sizzle With the Clarity, Impact and Power That Get Results
    (23 min.)
    Moving from Planning to the Finished Document (20 min.)
    Developing a Power-Packed Writing Style (20 min.)  

Casual Success: Clothing for Work and Leisure
TT 507 .C37 2000
(15 min.)

Commendable Customer Service
HF 5415.5 .H69 2004

Communicating in the Workplace Series:
HF 5549.5 .C6 C87 1996
    Sender and Receiver Skills (25 min.)
    Expectations and Evaluations (21 min.) 
    Understanding & Using Networks (20 min.) 
    Succeeding with Your Supervisor (19 min.) 

Communication: the #1 Job Skill
HF 5382.5 .U5 C66 1999 (24 min.)

Communication Skills for the Workplace
HF 5549.5 .C6 C66 2000 (28 min.)

Critical Listening
P 95.46 .C74 1998 (20 min.)

Developing a Professional Image
HD 8039 .A1 D48 2000 (23 min.)

Developing Communication Skills
HF 5718 .D484 2000 (22 min.)

Developing Problem Solving Skills
HD 53 .D44 2000 (18 min.) 

Diversity Now
HV 6432 .D58 2002 (22 min.)

Don't Shoot the Messenger: Common Workplace Courtesies That Reduce Tension and Lower Stress
HF 5549.5 .E42 E65 2001 (22 min.)

Effective Writing for Technical Professionals
PE 1475 .E55 1994 (length unlisted)

Eight Easy Ways to Lose a Job -- and How to Head in the Right Direction
HE 5381 .E4 1998 (20 min.)

E-mail: a Controversial Communication Tool
HE 7551 .E42 2000 (20 min.)

Email Etiquette
HE 7551 .E435 2000 (20 min.) 

E.M.P.L.O.Y-ability
HF 5549.5 .I6 E475 2001 (36 min.)

Feedback Skills for Supervisors
HF 5549.12 .F43 2002 (22 min.)

Formal Dinner
BJ 2038 .F6 1988 (36 min.)

Gaining the Competitive Edge with Business Etiquette Series
HF 5547 .S3 1989
    Avoiding the 10 Most Commonly Made Business Etiquette Faux  (30 min.)
    How to Conduct Yourself More Professionally During a Business Meal (25 min.) 

Gender and Communication
HM 258 .G46x 1994 (22 min.)

Getting Along with Others on the Job
HD 4905 .G488 2001 (22 min.)

Group Influence
HM 1176 .G76 2001 (30 min.)

How May I Help You?  Commendable Customer Service
HF 5415.5 .H69 1991 (33 min.) 

How to Get Things Done: An Achiever's Guide to Better Time Management
HD 69 .T54 2000 (60 min.)

How to Keep a Job: Self Management Skills
HF 5381 .H68 1989 (25 min.)

How to Supervise People
HF 5549.12 .H68 1991 (45 min.)

Illegal, Immoral, and Ill-advised: Business Crimes and Corporate Social Responsibility
KF 1600 .I45 2000 (58 min.)

Internet Searching Skills
TK 5105.875 .I57 I47 1998 (23 min.)

Leadership for the New Millennium and Beyond
BF 637 .L4 L45 2005 (length unlisted)

Looking Great at Work: From Business Casual to Hygiene
HF 5549.5 .D66 L66 2002 (18 min.)

Looking Sharp:  Dressing for Success
HF 5549.5  .I6  I6 1997 (18 min.)

Looking Sharp:  Grooming for Success 
HF 5549.5  .I6  L66 1997 (17 min.)

Make a Good First Impression
HF 5549.5 .I6 M35 2003 (29 min.)

Managing Conflict at Work! : the Art of Communication
HD 42 .M364 2001 (length unlisted) 

Managing Your Time
HF 5549.5 .T5 .M36 1988 (length unlisted) 

Manners at Work
HF 5387 M35 1989 (18 min.) 

Negotiating Cultural Communication
HM 258 .N46 2001 (60 min.) 

Off the Hook: Workplace Fashion Secrets for All Ages, Shapes and Sizes
TT 507 .O34 2004 (105 min. 2 DVD)

Office Safety It's a Jungle In There
HV 675 .O34 1990 (20 min.)

Problem Solving on the Job
HM 1126 .P76 2001 (21 min.)

Professional Telephone Skills Series
HF 5541 .T4 P76x 1994
    Telephone Basics;  Take Charge ; Rapport. (1 hr., 3 min.)
    Telephone Time Bombs ; Positive Vocabulary ; Tough Callers. (1 hr., 11min.)
    Angry and Abusive Callers  (1 hr., 1 min.) 

Power of Attitude: It Does Make a Difference
HF 5549.5 .M68 1994 (22 min.)

Presentation Skills: How to Deliver a Winning Presentation Every Time
HF 5718.22 .P73 1999 (33 min.)

Preventing and Managing Stress
RA 785 .P74 2001 (22 min.)

Putting Ethics to Work
HF 5387 .P8 1990 (29 min.) 

Quick Tips to Learning Customer Service
HF 5547.5 .Q53 2002
    Basic Customer Service Etiquette (34 min.)
    Professional Appearance (34 min.)
    Reception Skills (34 min.)
    Telephone Skills (34 min.)
    Work Ethic Skills (34 min.) 

Resolving Conflict in the Workplace
HD 42 .R47 2000 (21 min.)

Rules of Work: How to Succeed on the Job
HF 5382.7 .R852 2000 (31 min.)

Success through Motivation
BF 683 .S82 1989 (23 min.)

Supervising the Difficult Employee
HF 5549.5 .E42 M36 2001 (25 min.)

Telephone Skills at Work
HF 5541 .T4 .T268 2000 (33 min.)

Thank You For Calling: Effective Telephone Techniques
HF 5541 .T4 T52 1991 (Length unlisted) 

Thinking Critically
LB 1590.3 .T45 1999 (17 min.) 

Time Management
LB 2395.4  .A23 1997 (18 min.)

Tips and Techniques to Improve Your Total Image:  Grooming, Dressing and Body Language:  Your Success Starts Here!
HF 5549  .T56 1999 (30 min.)

Use the Telephone the Right Way
BJ 2195 .U83 2002 (24 min.)

Work Skills and Habits for Job Success
HF 5381 .W67 2002 (19 min.)

Workplace Communication in Action
HF 5549.5 .C6 2001 (101 min.)

You are the Organization: Every Employees Public Relations Role
HD 59 .Y69 2001 (25 min.)

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